Privacy Policy

Effective date: September 20, 2026

What We Collect

• Business information you give us — hours, services, prices, tone guidelines — to train your assistant.
• Private preview requests — name, business name, email address, optional website or social handle, preferred channel and package interest — used only to respond to your request and prepare a preview after confirming your details.
• Assistant conversation data — messages your customers exchange with your assistant belong to you; we access them only to maintain or improve your build, and never sell them.

What We Don't Do

• We don't sell or rent your data. Ever.
• We don't use your customer conversations to train other systems.

Payments

Payments are processed by Stripe. We never see or store your card details. Stripe's own privacy policy governs payment data.

Data Retention

Private preview requests are saved in a non-public site directory; an email notification may be sent to our team. Submissions are kept while your business relationship is active or as needed to respond. On request, we delete your business information and any retained conversation data within 30 days.

Your Rights

You can request a copy, correction, or deletion of your data anytime at contact@thebotbot.com. We respond within 7 days.

Cookies

This site uses no advertising or tracking cookies. Only what the platform needs to serve pages.